Shipping policy

We pack every order by hand, with care — and we want it to reach you quickly and safely.

Where we ship

We currently ship Australia wide. All orders are sent from our home base on the Sunshine Coast in Queensland.

Orders are dispatched within 1–2 business days. You'll receive a confirmation email with tracking as soon as your order is on its way.

We ship with Australia Post:

Free shipping on orders over $89.

Delivery times are estimates provided by Australia Post and may vary during busy periods or for regional and remote areas.

Every order is sent with tracking. Once your parcel is dispatched, we'll email you a tracking number so you can follow it all the way to your door.

If your order hasn't arrived within the estimated timeframe, please reach out at [your email] and we'll happily help track it down.

Thank you for supporting at Sallys product

Sally